Book Review: "Difficult Conversations: How to Discuss What Matters", by Douglas Stone, Bruce Patton, and Sheila Heen
"Returning from several years in the U.S. Army Air Force during World War II, I discovered that my roommate, two of my closest friends, and dozens of classmates had been killed in that war. Ever since, I have worked to improve the skills with hich we deal with our differences; to improve the prospects for our children's future; and to enlist others in that cause."
Roger Fisher
I absolutely loved reading through this book. It brings many of the qualities I found useful in my discussion on things to say when you're angry, but evolves them with actual examples on how to handle difficult situations. I think this book I also kind of skimmed over, but it's going on my personal bookshelf when I go back home, as a core reference.